Cleaning has done its job when it disappears from your mental load completely. Every step below exists to get you to that point faster and keep you there.

Form or phone, whichever suits you. We ask about the space, the schedule and what has annoyed you about cleaners before. That last answer shapes more of the plan than the square footage does.
Within 24 hours: scope, price and schedule on paper. You know exactly what you are buying before a dollar changes hands, and there is nothing to sign.
The first clean runs with extra time, and for commercial accounts with a supervisor on site. Reality adjusts the checklist and then the checklist is locked.
Your crew, your day, your standard, repeating. Changes take one message. Skips and reschedules are handled like adults handle things.
Anything flagged inside 24 hours of a visit is fixed free. It is not a slogan, it is a return trip we would rather not have to make twice.
Send the form and everything above starts moving today. Most homes are on the calendar inside a week.